Effective Date: August 6, 2026
Floor Supreme (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data when you visit floorsupreme.com or engage with our services.
1. Information We Collect
Personal Information You Provide Voluntarily
We collect personal information that you voluntarily provide to us when you:
- Request a free estimate or consultation.
- Fill out contact forms on our website.
- Subscribe to our newsletter or marketing communications.
- Communicate with us via email, phone, or social media.
- Engage with our services (e.g., during project planning or execution).
This information may include your name, email address, phone number, physical address (for service requests), and details about your flooring project needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP Address: To understand your general location and for security purposes.
- Browser Type and Version: To optimize website display.
- Operating System: For compatibility and optimization.
- Referring/Exit Pages: To understand how you navigate our site.
- Date and Time of Visit: For traffic analysis.
- Pages Viewed: To understand content interest.
- Clickstream Data: To analyze user behavior and improve user experience.
This information is collected using cookies, web beacons, and similar tracking technologies. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To process your requests for estimates, schedule consultations, and deliver our flooring installation, refinishing, and repair services.
- Communication: To respond to your inquiries, provide updates on your project, and send important service-related notices.
- Marketing: To send you promotional materials, newsletters, and special offers that may be of interest to you (you can opt-out at any time).
- Website Improvement: To analyze website usage, identify trends, and improve the functionality and content of our website.
- Security: To protect our website and services from fraud and unauthorized access.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
Floor Supreme does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., CRM systems, email marketing platforms). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails or by contacting us directly.
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised “Effective Date.” Your continued use of our website after any changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@floorsupreme.com
- Phone: +1 (732) 698-3044
- Address: 76 Five Points Road, Freehold, NJ 07728